Quality. Environment. Health & safety.
Integrated QSE management system
At Les Entreprises FIKA inc., these three dimensions are integrated into the daily management of our operations to ensure controlled, responsible and safe services.
Our certifications
Three standards, one shared commitment to performance
FIKA’s integrated management system structures service quality, environmental impact control and the prevention of risks related to its activities.
ISO 9001
Quality management
- Customer satisfaction and requirements
- Control of processes and operations
- Performance monitoring
- Non-conformity management and continual improvement
ISO 14001
Environmental management
- Prevention of environmental impacts
- Responsible management of woody residues
- Optimization of resources and travel
- Development of recovery solutions
ISO 45001
Occupational health and safety
- Hazard identification
- Risk assessment and control
- Worker training and participation
- Incident prevention and improvement
Our approach
An integrated system at the heart of our operations
FIKA addresses quality, environmental, and health and safety issues together to ensure a consistent approach from field operations to performance management.
Customer satisfaction, compliance and service control.
Impact prevention and responsible material recovery.
Prevention, risk control and worker participation.
Our commitments
Commitments that translate into action in the field
The integrated QSE management system supports decision-making, work preparation, execution, monitoring and improvement.
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Continual improvement
Plan → Do → Check → Improve
A simple and structured management approach that helps FIKA continually improve its practices.
STEP 01 — Plan
Identify needs, requirements, risks, hazards, impacts and objectives.
STEP 02 — Do
Implement work methods, controls, training and preventive measures.
STEP 03 — Check
Measure results and carry out inspections, monitoring and internal audits.
STEP 04 — Improve
Address gaps, implement corrective actions and improve practices.
Environment
Responsible management and recovery of woody residues
FIKA is developing an approach that considers woody materials generated by its operations as resources that can be sorted, prepared and recovered.
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Arboricultural
operations -
Material
sorting -
Chipping
& preparation -
Local
recovery -
Reduced
transportation -
New recovery
solutions
- Arboricultural operations
- Material sorting
- Chipping & preparation
- Local recovery
- Reduced transportation
- New recovery solutions
Our direction: progressively reduce environmental impacts and support the circular economy through the responsible management of residues generated by our operations.
Prevention at the heart of our operations
Our activities require rigorous control of risks and working conditions.
Hazard identification
Risk analysis
Operational inspections
Personal protective equipment
Employee training
Preventive maintenance
Emergency management
Incident analysis
“Certification is not an end in itself: it provides a framework for continually improving the way we work.”
FIKA — Integrated QSE management system
Our certificates
Section reserved for displaying certificates or PDF links once the rules governing the use of certification marks have been validated.
ISO 9001
Quality management
ISO 14001
Environmental management
ISO 45001
Occupational health and safety
A structured organization for more reliable, safer and more responsible operations.
Discover our arboriculture and vegetation management services, or contact our team to discuss your needs.